St. Augustine Social Service Society (STASS Society) is committed to protecting the privacy and personal information of our donors, volunteers, beneficiaries, staff, and website users. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable laws and regulations in India.

1. Information We Collect:

We may collect the following types of personal information:

• Contact Information: Name, address, email address, phone number.
  
   
• Donation Information: Donation history, payment details (processed securely by third-party providers), PAN (if provided for tax exemption).
• Volunteer Information: Application details, skills, availability, background check information (where applicable).
• Beneficiary Information: Name, age, gender, family details, health information (relevant to the services provided), and other information necessary for program participation.
• Website Usage Information: IP address, browser type, operating system, pages visited, date and time of access (collected through cookies and similar technologies).
• Communication Preferences: Records of your preferences for receiving communications from us.

2. How We Collect Information:

We collect personal information through various means, including:

• Directly from you: When you make a donation, register as a volunteer, enroll in our programs, subscribe to our newsletter, or contact us.
• Through our website: When you fill out forms, make online donations, or browse our site.
• From third-party sources: In limited cases, we may receive information from trusted partners or organizations with your consent or as permitted by law.

3. Use of Your Information:

We use your personal information for the following purposes:

• Processing Donations: To acknowledge and process your donations, issue receipts, and comply with legal and accounting requirements.
• Volunteer Management: To process volunteer applications, coordinate activities, and communicate with volunteers.
• Program Delivery: To administer and provide our services to beneficiaries, monitor program effectiveness, and ensure appropriate support.
• Communication: To send you updates about our activities, campaigns, events, newsletters, and respond to your inquiries.
• Website Administration: To improve our website functionality, personalize your experience, and analyze website usage.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Internal Operations: For administrative purposes, research, and to improve our services and operations.

4. Data Security:

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Using secure servers and encryption technologies for online transactions.
  
   
• Implementing access controls and security protocols for our databases and physical records.
• Regularly reviewing and updating our security practices.
• Training our staff on data privacy and security.

5. Disclosure of Your Information:

We will not share your personal information with third parties except in the following circumstances:

• With your consent: We will obtain your explicit consent before sharing your information with other organizations.
  
   
• To service providers: We may share information with trusted third-party service providers who assist us with payment processing, website hosting, email marketing, and other operations, under strict confidentiality agreements.
  
   
• For legal reasons: We may disclose information if required by law, court order, or other legal processes.
• To protect our rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  
   

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws and regulations.

7. Your Rights:

You have the right to:

• Access your information: You can request access to the personal information we hold about you.
• Correct your information: You can request that we correct any inaccurate or incomplete information.
  
   
• Request deletion: You can request that we delete your personal information, subject to legal limitations.
• Object to processing: You can object to the processing of your personal information for certain purposes.
• Withdraw consent: If you have provided consent for us to use your information, you can withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Similar Technologies:

Our website may use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

9. Links to Other Websites:

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any websites you visit.

10. Children’s Privacy:

We do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe we have collected information from a child without consent, please contact us immediately.

11. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels. Your continued use of our services after the changes are implemented will constitute your acceptance of the revised policy.

12. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

St. Augustine Social Service Society (CONVENT BOX NO-25 CHAPAGURI BONGAIGAON, CHIRANG ( Assam ) – 783380] Email: [ahchapaguri@gmail.com] Phone: [+91 9476512885